Archive

Enterprise Proto-Personas

[vc_row ][vc_column width="2/3"][vc_column_text] SCOPE OF WORK I have been designing an Enterprise product that uses machine learning and human feedback, to create a network of employee knowledge that brings answers to a person's fingertips. Shortly after solution interviews had taken place, my next task was to look...

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Power Outage Mobile App

[vc_row ][vc_column width="2/3"][vc_column_text] SCOPE OF WORK Utilities client was having issues communicating externally to their customers when a outage occurred. The existing notification was outdated and hard to navigate. I needed to quickly propose a few new features that would help customers get the most out of...

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Heuristic Review

[vc_row ][vc_column width="2/3"][vc_column_text] SCOPE OF WORK Client felt they needed a site redesign, based on low user engagement. I offered to first do a website heuristic review and content audit to help gauge where the problem areas were, and if they needed to be redesigned. The review...

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Healthcare Application Journey Map

[vc_row ][vc_column width="2/3"][vc_column_text] SCOPE OF WORK Working as a UX consultant I was brought into a sales pitch for a healthcare customer who needed to improve their application and user experience. After my interview of the sales division, I drew up the user journey from his description...

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Healthcare Persona Research

[vc_row ][vc_column width="2/3"][vc_column_text] SCOPE OF WORK Healthcare client was having issues communicating internally to their hospital employees. The existing intranet was outdated and unused. I was brought in to lead a sprint zero, conduct user research, and build personas. I led a week long sprint zero with...

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