Healthcare Persona Research
SCOPE OF WORK
Healthcare client was having issues communicating internally to their hospital employees. The existing intranet was outdated and unused. I was brought in to lead a sprint zero, conduct user research, and build personas. I led a week long sprint zero with over a dozen persona groups interviewed and summarized the analysis to stakeholders. This research along with other activities in the sprint zero, helped build a user focused backlog that turned into a redesign of the internal intranet.
SKILLS: User Research, Personas
PROJECT URL: N/A